9. Insufficient monitoring of outcomes

Important for determining whether reskilling efforts lead to tangible employment and career progression outcomes

STRATEGIC DIAGNOSTIC QUESTION

Are long-term employment and social outcomes tracked?

This refers to whether systems consistently collect and analyse data on learners’ outcomes—such as employment status, job retention, career progression, income development, and social inclusion—at defined intervals (e.g. 6 and 12 months after training), using standardised indicators and integrated data systems that enable evidence-based evaluation and policy decision-making.

YES

NO

RECOMMENDATION

Refine indicators

Outcome tracking exists but indicators should be refined to better capture long-term impact, such as employment retention, career progression, wage growth, job quality, skills-job match, and broader social inclusion outcomes measured over time

RECOMMENDATION

Create national Lab performance framework

Rather than focusing on participation numbers, create a national Lab performance framework that systematically measures success based on employment outcomes, career progression, and job quality over time, using standardised indicators tracked at regular intervals to inform funding and policy decisions.

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Key National Policy Actions

Shift performance indicators from outputs to outcomes

Shift performance measurement from participation metrics to outcome-based indicators collected at 6 and 12 months after completion.

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Key National Policy Tools

National evaluation frameworks

Use national evaluation framework (structured systems with defined indicators, methodologies, and data collection processes at national level) and dashboards to systematically collect, analyse, and visualise outcome data, enabling it to directly inform funding allocations and policy decisions.